Fix the Follow-Up is the weekly newsletter built for Western Canadian business owners who are great at getting customers—but not so great at staying in touch. If you’ve got a long list of past clients, leads, or inquiries sitting in your database collecting dust, you’re not alone. Most businesses are sitting on a goldmine they’ve never tapped. Each week, we’ll show you how to turn that list into repeat business, referrals, and steady revenue—with smart, simple follow-up strategies built around one powerful tool: the weekly email newsletter. No fluff. No marketing jargon. Just clear, proven tactics to help you stay top-of-mind, boost retention, and build a business that customers never forget.